Citrix Receiver Citrix Workspace App



  1. Citrix Receiver Workspace App Mac
  2. Citrix Receiver Citrix Workspace App Windows 10
  3. Citrix Receiver Has Replaced Citrix Workspace App
  • ‎Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department h.
  • Citrix Workspace app is a universal software client that provides secure, high-performance delivery of virtual desktops and applications. At Indiana University, the app allows client devices to connect to IUanyWare, delivering a growing number of popular applications to students, faculty, and staff on or off campus.

Sometimes it may be necessary to reset Citrix Receiver or Citrix Workspace. This can normally resolve unexpected behavior and/or problems. You can reset Citrix Receiver or Citrix Workspace using the desktop graphical user interface or using the command line. (Please ensure TVT is not in use before continuing) Microsoft Windows 7, 8.1 & 10. After Citrix Receiver is installed, go back to your web browser and click “Continue” (blue button in the middle of screen). Click “Open Citrix Receiver Launcher” on Windows or the “Open Citrix Workspace Launcher.app” on Mac. Chrome users should make sure to enable the “Always allow ctx.rutgers.edu” checkbox before proceeding. Citrix Workspace app is an easy-to-install client application that provides secure and seamless access to your apps, files, and desktops. It is free to download and use. Citrix Workspace app allows you access from various devices, including smartphones, tablets, and Windows or Mac computers.

A typical Citrix environment can be so complex. What might seem like a simple problem in the Citrix Receiver can turn out to be very hard to troubleshoot. For instance, if a user’s Citrix Receiver is not launching applications, you need to consider a number of factors.

A lot of the solutions involve editing the Windows Registry—a high-risk operation that, if done wrong, can have serious consequences.

Citrix Receiver not Launching Applications: Misconfigured LogoffCheckSysModules registry value in HKLM

When published applications don’t launch and the user doesn’t see any error message, then admins don’t see any entry that stands out in the Event Log of your Citrix server. One of the places you’ll want to check is the value of LogoffCheckSysModules. This is found in the registry subkey:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI

The value of this registry key SHOULD NOT contain the executable for the application the user is attempting to launch. If the name of the executable in question is there, create a backup of the registry key and then remove the executable’s name from the key.

Application launch attempts in a published desktop get disconnected

When you attempt to launch a published application from a published desktop, that action may disconnect the session of the published desktop. That’s because Citrix receiver is configured by default to reconnect all open sessions upon launch.

To make the application launch succeed, you need to change the value of the WSCReconnectMode key from 3 to 0 in one of the following:

  • 64-bit system: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixDazzle
  • 32-bit system: HKEY_CURRENT_USERSOFTWARECitrixDazzle

Application not given enough time to launch

Some launch-related issues occur because certain applications need more time to launch. There are two registry key values you can change that might remedy the problem. Both are in the registry key:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCitrixwfshellTWI

The first is LogoffCheckerStartupDelayInSeconds. Try setting this initially to 10 seconds and then increase by 10 seconds until 600 seconds.

The second one is ApplicationLaunchWaitTimeoutMS. Try setting this initially to 10,000 milliseconds and then increase up to 30,000.

Notice that, for these two registry key values alone, much time can be spent trying out different values. And these are just some of the many possible causes why Citrix Receiver is not launching applications.

Workspace

Citrix Receiver not Launching in Windows 10

Windows

Citrix Receiver for Windows 10 has a list of arguably smart features, however there are several issues that constantly pop-up and prevent Citrix Receiver from launching in Windows 10. For instance, launching Citrix with the regular domain user account fails to launch the desktops and applications. If your Citrix Receiver is not launching in Windows 10, mentioned below are the steps you can undertake to fix these errors.

1. Refresh Citrix Receiver applications.

Click on the drop-down next to your name in the upper-right corner of the menu, and click Refresh Apps.

2. Allocate full permissions to the user count being used.

Assign full permissions for the user account under HKEY_USERUSER_SIDSOFTWARECitrix on the client machine.

3. Download the latest available version to prevent compatibility issues.

Navigate to the Citrix Receiver icon >> Advanced Preferences >> About to check the version. Compare it with the latest available version and download a new one if it does not match.

Citrix Receiver Workspace App Mac

4. Reset the Citrix Receiver if everything else fails. This might cause accounts, apps, and cached files to be removed.

Citrix Receiver Citrix Workspace App Windows 10

Navigate to Receiver icon >> Advanced Preferences >> Reset Receiver. A prompt appears, asking if you want to reset the receiver. Click Yes, Reset Receiver and type the URL remote.ptlgateway.net in the popup box that appears next. Enter your credentials again.

Applications not launching on Apple Safari 12

Apple has removed the support for NPAPI, hence Citrix applications now fail to launch in Apple Safari 12. This problem can be solved by carrying out some changes in the server side or the client side. You can modify the web config under the Receiver for Web (RfWeb) site in the server. The client-side change includes enabling the Develop tab at the Safari menu, using which the Safari cache and all Safari Windows are closed prior to starting Safari to browse the Storefront’s receiver.

Avoid Citrix receiver not launching applications issues for good with Parallels RAS

To avoid Citrix Receiver application launch issues for good, shift to Parallels® Remote Application Server (RAS). Parallels RAS is a virtual application and desktop delivery solution with a much simpler architecture. Complex issues like those mentioned above are eliminated from the client-side and can usually be addressed by simply reinstalling or restarting the Parallels Client. In addition, users can also switch to the HTML5 Client until any issue is resolved.

Don’t just take our word for it—try it out yourself. Download your 30-day Parallels RAS trial now and say goodbye to all your application launch issues.

References

Geekworldinc | http://geekworldinc.blogspot.com/2014/02/

Lowell Vanderpool [YouTube video]| https://youtu.be/_U78iAem3uo

Carl Stalhood | https://www.carlstalhood.com/virtual-delivery-agent-vda-7-15-ltsr/

Work Anywhere | http://www.waw.raidghost.com/index.php/news-it-waw/blogueurs-follow/1363-virtual-delivery-agent-vda-712

Poppelgaard | https://www.poppelgaard.com/author/admin/page/110

Nov 11, 2019

Citrix Receiver Has Replaced Citrix Workspace App

Citrix Receiver/Worspace App on Windows

Citrix receiver has replaced citrix workspace app

As an alternative to launching your Citrix Desktop through the website portal you can set-up Citrix up to launch through the Citrix Receiver/Workspace application. You will first need to make sure you have Citrix Receiver/Workspace installed by clicking the following link to download it: Citrix Receiver/Workspace Installer

Download the latest version for your computer’s operation system and follow the prompts to install. At the end of the installation, it may ask you for an email address or server.

Launching your Citrix desktop through Citrix Receiver:


If Citrix Receiver is already installed and up to date, you can launch the program by finding it on your Start Menu. You can also find if by opening the Start Menu and type “Citrix” and find the program in the search resulted listed as shown here.

Citrix Receiver Citrix Workspace App

After launching the application, the Add Account dialogue will appear.

Enter the URL you would typically use to log in and click Add.

Customers that typically use https://mobile.virsageworkplace.com or https://mf.virsageworkplace.com will use their respective URL.

Customers that typically use https://mobile3.virsageworkplace.com or https://mf3.virsageworkplace.com will use their respective URL.


You will then be prompted for your credentials. Use the username and password you would typically use to log in to WorkPlace. Then you’ll be asked to choose and Account. Select WorkPlace.

Next you will see the Citrix application screen. In most cases it will automatically have your Citrix desktop shortcut displayed. If it does not show up on the Favorites page you can click on the Desktop tab at the top center of the application window Going forward, this icon will be in the center of that application screen and launch from there or mark it as a favorite. If you favorite the desktop it will show up on the favorite screen for you next time.

Alternately, if you don’t want to launch Workplace through Receiver/Workspace, you can continue to go through a web browser.

Find answers to your questions in our knowledge base on our websitewww.virsage.com

Technical support is available by emailingsupport@virsage.com or submit a ticketonline